Glean

Vista Vibrante Verdict

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Glean excels at surfacing relevant content quickly across enterprise systems, with robust security and AI-powered recommendations. Best suited to large teams!
Features
Accessibility
Compatibility
User Friendliness

What is Glean?

Glean is a powerful AI-driven enterprise search platform that consolidates knowledge from across tools like Slack, Google Workspace, Salesforce, and Confluence. Moreover, it gives efficient, context-aware search and intelligent recommendations through its knowledge graph, making it an unmatched tool for teams looking for large, distributed knowledge bases. 

Additionally, it indexes and semantically searches documents, conversations, and databases utilizing vector AI and RAG methods. Moreover, it offers autocomplete search, AI-generated summaries, personalized recommendations, and chatbot-style querying—all while respecting existing access permissions.

Glean

Glean Summarized Review

Performance Rating

A

AI Category

AI Office Tools, Enterprise Search, Knowledge Management & Discovery

AI Capabilities

Semantic Search, Machine Learning, Natural Language Processing 

Pricing Model

Custom pricing 

Compatibility

Web-based 

Accuracy

4.6

Key Features

The advanced features of Glean include: 

  • Instant semantic search
  • AI-driven summaries
  • Personalized knowledge suggestions
  • Knowledge graph
  • No-code AI Apps
  • Enterprise-grade security
  • Rich analytics
  • Global indexing & localization

Who Should Use Glean?

  • Enterprise Knowledge Managers: Centralize scattered internal knowledge from tools like Slack, Drive, and Confluence for faster discovery.
  • IT & Support Teams: Quickly retrieve technical documentation and resolve employee or customer queries using AI-driven search capabilities.
  • HR & People Operations: Provide instant answers to policy and onboarding questions by surfacing relevant documents across platforms.
  • Product Managers: Access specs, research, and feedback across integrated tools to streamline decision-making and product planning.
  • Compliance & Legal Teams: Ensure secure, permission-based access to sensitive information while maintaining traceability and audit readiness.

Pricing & Plans

Glean offers custom, per-seat/year pricing. Currently, it does not offer a free trial, but you can request for demo.

Pros & Cons

Pros

  • Unifies knowledge across platforms seamlessly
  • Intelligent AI summaries discover hidden context 
  • Highly secure and permission-aware
  • Proactive suggestions, not just reactive search

Cons

  • No built-in document creation/editing
  • Expensive and opaque pricing structure
  • Learning curve for advanced features
  • May miss niche jargon or multilingual coverage issues

Final Verdict

Glean is an outstanding choice for mid-to-large enterprises needing unified knowledge systems. Additionally, its AI-backed search, secure knowledge graph, and contextual recommendations make information quickly accessible. 

However, its enterprise-grade cost, lack of built-in document creation, and setup demands mean it’s best suited for organizations ready to invest in a robust internal search infrastructure.

FAQs

What integrations exist?

  • Well, it supports 100+ apps, including Slack, Google Workspace, Salesforce, and Confluence.

Is pricing transparent?

  • The pricing is not available publicly. For pricing, you need to contact the official teams.

Can Glean create content?

  • No—it focuses on search. For content creation, use alongside a docs tool.